CPCA’s Medi-Cal Health Navigator Project a Resounding Success!

We are thrilled to announce the successful completion of the CPCA Medi-Cal Health Navigator Project.

Alongside our primary recipients and subrecipients, we collectively demonstrated significant strides forward in outreach and enrollment across the state and the high value associated with making federal and state investments in the community health center network. Over the 18-month project, the group achieved the following key outcomes:

• Enrolled in Medi-Cal: 98,968

• Retained in Medi-Cal: 60,204

• Direct Outreach: 1,357,833

• Media Outreach: 17,345,499

• Application Assistance: 184,667

• Access and Utilization to Health Care: 391,690

• Troubleshooting: 191,887

• Retention Assistance: 105,699
  

Click here for the final Navigator Project Impact Fact Sheet

As the Medi-Cal Health Navigator Project came to a close, community health centers and consortia were asked to reflect on their experience. Participating organizations remarked on the persistence and adaptability needed to navigate complex Medi-Cal systems, and how the project’s support and guidance proved helpful in overcoming enrollment and retention barriers.

Participants described their experience as both challenging and impactful given changing federal and state policies and shared that they felt empowered to expand their reach and serve their communities. For many, the journey was transformative and reaffirmed their shared mission to uplift those most in need.

CPCA is committed to carrying forward the lessons learned and promising practices from this initiative. These insights will inform future grant opportunities, outreach strategies, and enrollment training and technical assistance, ensuring that our members continue to thrive and communities across California remain supported.

The Navigator Project stands as a testament to what can be achieved when dedication, collaboration, and innovation come together to strengthen the health care safety net.